Return & Refund Policy

Thank you for shopping at David Frost Wine.
If you are not entirely satisfied with your purchase, we're here to help.
In the event that your purchase was damaged or lost in transit it can be returned or refunded.

To be eligible for a return, please make sure that:

  • You have proof of damaged good(s).
  • You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.


Please contact us before you send the product:

  • By email: info@frostwine.com
  • Send the product with the receipt or proof of purchase, to:

460 Wegner Rd Lakemoor, IL 60051

    Shipping charges


    Shipping charges incurred in connection with the return of a product will be refunded.

    Damaged items


    If you received a damaged product, please notify us immediately for assistance.

    Sale items

    Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

    Contact us


    If you have any questions about our Returns and Refunds Policy, please contact us by email: info@frostwine.com

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